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PLANOHERO PRIVACY POLICY

Effective date April 26, 2024

1. GENERAL PROVISIONS

1.1. This Privacy Policy (hereinafter referred to as the Policy) governs the processing of information and personal data of the User collected through the Website and the Software.

1.2. This Privacy Policy is an integral part of the Public Offer. 

1.3. The terms in this Privacy Policy are used in accordance with the Public Offer.

1.4. Information and personal data of Users are processed by PLANOHERO Limited Liability Company (legal entity identification code 42322540, legal address: 10, Rivnenska St., Suite 40, Chernivtsi, 58000.), which is registered and operates in accordance with the laws of Ukraine (hereinafter referred to as the Contractor). The Contractor is the owner of the information and personal data of the Users.

1.5. Apart from the Contractor, the managers of the Users' information and personal data are also:

1.5.1. Datawiz Inc., a legal entity registered and operating under the laws of the United States of America ( State of Delaware), address: 1811 Silverside Road, Wilmington, Delaware 19810, United States.

1.5.2. Datawiz Ukraine LLC, a legal entity registered and operating under the laws of Ukraine, legal entity identification code 40425206, registered address: 10, Rivnenska St., Suite 40, Chernivtsi, 58000. 

1.6. By using the Website and/or the Software, the User automatically agrees to the terms of this Privacy Policy.

 

2. INFORMATION PROCESSED BY THE CONTRACTOR

2.1. When interacting with the User, the Contractor processes the following information:

2.1.1. Personal data: 

  • surname, name, patronymic; the name of the company or legal entity; place of residence and registration, email address, contact phone number, other contact information; IP addresses, other communication data of the User; logins, passwords; bank details; identification and tax number; date and year of birth; age, gender, social status.

2.1.2. Commercial information:

  • information and data of professional, production, business, organizational, commercial, and other nature, including information about goods, their quantity, and types, prices for goods; 
  • information contained in databases, reports, analytical materials, extracts, charts, graphs, specifications, tables; information related to agreements, contracts, and other legal acts, pricing of goods and services; information containing commercial and banking secrecy; business plans and business development strategies; 
  • photographic images of goods, employees, partners, office premises, trademarks, etc;
  • information on suppliers and buyers; information on production equipment; information on methods of purchasing and selling goods; information on types of activities; information on equipment used in the business process, information on the amount and value of inventory; information on balances and bank accounts; information on the level of income; information on the procurement plan, sales, and investments; 
  • information on methods and means of management; information on the internal structure of the enterprise; information on the efficiency of the main operations, production capabilities, development plans, expansion plans, investment, procurement, and sales plans, and other commercial ideas; information on management methods, its planning and control systems;
  • any other data that may constitute commercial information.

 

3. USE OF INFORMATION

3.1. By disclosing the information, the User gives the Contractor his consent to processing the User's data (including collection, storage, systematization, modification, deletion, use, distribution, depersonalization, and blocking).

3.2. The Contractor may process the User's personal information for the following purposes:

3.2.1. To provide the User with the Services, including to provide access to the Software.

3.2.2. To ensure the security and functioning of the Website and the Software; to administer the Website and the Software, including internal operations, such as troubleshooting, data analysis, testing and conducting surveys, etc.

3.2.3. To inform the User about new types of Services, changes in the cost of the Services, news, promotions, advertising campaigns, informational messages, etc.

3.2.4. For marketing activities, advertising campaigns, including through the Google Ads service and similar resources; for analyzing User behavior and preferences.

3.2.5. To provide feedback and communicate with the User.

3.2.6. To interact with payment services.

3.2.7. To respond to requests from law enforcement and other government agencies.

3.3. The User's commercial information is processed by the Contractor in order to enable the User to use the functional capabilities of the Software, as well as to process statistical data without disclosing the content of commercial information.

3.4. The Contractor has the right to transfer the User information to other entities, namely:

3.4.1. To employees, contractors, legal and tax consultants; entities providing accounting, marketing, advertising and IT services, etc., for the proper provision of services to the User.

3.4.2. To courts, law enforcement, government agencies - in case of fulfillment of any legal obligations, as well as due to a court decision.

3.4.3. To its successors - in case of acquisition or merger, financing, corporate reorganization, joint venture creation, sale of the Contractor's assets.

3.4.4. To payment and banking systems - for the proper payment for the Contractor's Services by the User. 

3.5. The User is informed and agrees that telephone conversations (including conversations via messengers, etc.) with the Contractor or his representative may be recorded in order to control the quality of the Contractor's work and/or his representative(s).

3.6. The Contractor has the right to send advertising messages to the User, promote the Contractor's services, information materials, promotions, giveaways, etc., including phone calls, email newsletters, SMS messages, messages via messengers, etc. The User has the right to unsubscribe from such mailing at any time by sending a corresponding message to the Contractor. The withdrawal of the User's consent to receive the newsletter does not lead to the Contractor's refusal to provide services to the User.

3.7. The Contractor stores the User's information for the period necessary to achieve the purposes for which the information was collected. To determine the appropriate storage period, the Contractor considers personal data's amount, nature, and sensitivity, the potential risk of harm from unauthorized use or disclosure of personal data, and the purpose for which the Contractor processes personal data.

3.8. For high-quality and reliable data storage, Users' information may be stored on various local servers, including foreign ones, servers of the Contractor's subcontractors. 

3.9. The Contractor makes every effort to preserve personal data and prevent their loss.

3.10. The Contractor shall not be liable for the loss of personal data in case of a hacker attack, software hacking, illegal actions of third parties, illegal actions of the User and actions of the User that violate the terms of the Privacy Policy or the Public Offer;

3.11. As a result of a failure, technical malfunction, actions of third parties, including, but not limited to, a virus or hacker attack, the User's data may become available to third parties. The User is aware of this and agrees not to make claims against the Contractor for compensation for losses (damage) arising in this regard.

3.12. When processing the User's personal data, the Contractor shall be guided by and comply with the requirements of the current legislation of Ukraine on personal data protection.

3.13. By using the Website or the Software, the User authorizes the Contractor to indicate the User as its client in advertising, marketing campaigns, etc.

 

4. COOKIES

4.1. The Website uses cookies. For the convenient operation of the Website, it collects cookies - small text files that store information about the User's interaction with the Website features and individual interface settings. The server automatically accesses them during each User visit. They are generated by a browser and stored directly on a computer, tablet, or phone. Thanks to them, for example, the User does not have to repeat the authorization process during the next visit.

4.2. If consent to the use of cookies is not provided or the User rejects their consent, the use of the Website for the User may be partially or wholly disabled.

4.3. The Contractor uses persistent and session cookies. 

4.4. Persistent files are updated after the User's visit. They may include "third-party cookies" placed by third-party sites. For service optimization, improvement of service quality, as well as for commercial purposes, the right to collect and process information contained in cookies may be granted to analysts, optimizers, and advertising agencies. The data they collect is subject to disclosure following their privacy policy statements.

4.5. Session cookies are deleted automatically after the session ends and the browser is closed.

4.6. By their purpose, cookies are divided into four types:

  • Mandatory;
  • Functional;
  • Analytical;
  • Targeted.

4.7. Mandatory cookies are used to speed up the work of the Website, therefore they collect basic information about the User's interaction with the resource. For example, data to fill in the authorization form. 

4.8. Functional cookies are intended to optimize the workflow: they store information about the language, location, and the choice of specific settings.

4.9. Analytical cookies process information about the User's behavior: how many times the User has visited the Website, how long the session lasts, how many pages are opened during the session. Such information is needed solely to improve the interface following the User's preferences to make access to popular and essential pages as simple and fast as possible.

4.10. Targeted cookies collect information that helps to customize relevant advertising and evaluate the effectiveness of existing campaigns. Thanks to them, the User sees only useful ad units on the pages. They can be transferred to advertisers to improve their service.

4.11. The User can disable cookies and delete saved text documents in the browser settings. If the User does this, some Website functions may become unavailable to them.

 

5. WITHDRAWAL OF CONSENT FOR INFORMATION PROCESSING

5.1. The withdrawal of consent for information processing (in whole or in part) can be carried out by the User by sending a corresponding message to the Contractor's address specified in the details of this Policy. 

5.2. In this case, the User agrees that such a withdrawal letter may lead to negative consequences for them, namely: the Contractor's refusal to provide the Services (including the termination of access to the Software) due to the impossibility of their implementation without the specified data. In this case, the funds paid by the User are not refunded by the Contractor. 

 

6. AMENDMENTS TO THE PRIVACY POLICY

6.1. This Privacy Policy may be changed by the Contractor unilaterally, without notifying the User. The new version of the Privacy Policy comes into effect from the moment it is posted on the Website.

6.2. By using the Website or the Software, the User confirms acceptance of the new terms of the Privacy Policy in the version in force when the User uses the Website or the Software.

 

7. FEEDBACK

7.1. If Users have any questions, suggestions, complaints, comments regarding this Privacy Policy, they can contact the Contractor at: tonya@planohero.com